Conversations App
Conversations App
Conversations App
Conversations App
Conversations App
In April 2019, I joined GoDaddy and immediately took on two big projects: GoDaddy App Redesign and Smartline App Redesign (this project) – which later became the Conversations App.
Unlike the GoDaddy app, the Smartline team fortunately already had a full-time designer, Max Krylov. We also brought on seasoned freelancer Matt Smith to lead the redesign for 12 weeks.
I managed this project from April through July before we paused due to a company reorg. We resumed in Dec 2019 with a new vision. Instead of redesigning Smartline, leadership envisioned a new app designed for multi-channel messaging—bringing all business communications (phone, Facebook, Instagram, webchat) into a single unified inbox.
Leveraging our initial work, I transitioned into the hands-on lead designer role in December. Here are some highlights of my contributions to this project.
In April 2019, I joined GoDaddy and immediately took on two big projects: GoDaddy App Redesign and Smartline App Redesign (this project) – which later became the Conversations App.
Unlike the GoDaddy app, the Smartline team fortunately already had a full-time designer, Max Krylov. We also brought on seasoned freelancer Matt Smith to lead the redesign for 12 weeks.
I managed this project from April through July before we paused due to a company reorg. We resumed in Dec 2019 with a new vision. Instead of redesigning Smartline, leadership envisioned a new app designed for multi-channel messaging—bringing all business communications (phone, Facebook, Instagram, webchat) into a single unified inbox.
Leveraging our initial work, I transitioned into the hands-on lead designer role in December. Here are some highlights of my contributions to this project.
In April 2019, I joined GoDaddy and immediately took on two big projects: GoDaddy App Redesign and Smartline App Redesign (this project) – which later became the Conversations App.
Unlike the GoDaddy app, the Smartline team fortunately already had a full-time designer, Max Krylov. We also brought on seasoned freelancer Matt Smith to lead the redesign for 12 weeks.
I managed this project from April through July before we paused due to a company reorg. We resumed in Dec 2019 with a new vision. Instead of redesigning Smartline, leadership envisioned a new app designed for multi-channel messaging—bringing all business communications (phone, Facebook, Instagram, webchat) into a single unified inbox.
Leveraging our initial work, I transitioned into the hands-on lead designer role in December. Here are some highlights of my contributions to this project.
In April 2019, I joined GoDaddy and immediately took on two big projects: GoDaddy App Redesign and Smartline App Redesign (this project) – which later became the Conversations App.
Unlike the GoDaddy app, the Smartline team fortunately already had a full-time designer, Max Krylov. We also brought on seasoned freelancer Matt Smith to lead the redesign for 12 weeks.
I managed this project from April through July before we paused due to a company reorg. We resumed in Dec 2019 with a new vision. Instead of redesigning Smartline, leadership envisioned a new app designed for multi-channel messaging—bringing all business communications (phone, Facebook, Instagram, webchat) into a single unified inbox.
Leveraging our initial work, I transitioned into the hands-on lead designer role in December. Here are some highlights of my contributions to this project.
In April 2019, I joined GoDaddy and immediately took on two big projects: GoDaddy App Redesign and Smartline App Redesign (this project) – which later became the Conversations App.
Unlike the GoDaddy app, the Smartline team fortunately already had a full-time designer, Max Krylov. We also brought on seasoned freelancer Matt Smith to lead the redesign for 12 weeks.
I managed this project from April through July before we paused due to a company reorg. We resumed in Dec 2019 with a new vision. Instead of redesigning Smartline, leadership envisioned a new app designed for multi-channel messaging—bringing all business communications (phone, Facebook, Instagram, webchat) into a single unified inbox.
Leveraging our initial work, I transitioned into the hands-on lead designer role in December. Here are some highlights of my contributions to this project.
Onboarding
Designing an onboarding that supports multiple channels while integrating with GoDaddy's existing system was very challenging. It required extensive collaboration with both internal and external teams. After multiple iterations and reviews, we finally had a version that gained approval from all teams by Feb 2020.
Onboarding
Designing an onboarding that supports multiple channels while integrating with GoDaddy's existing system was very challenging. It required extensive collaboration with both internal and external teams. After multiple iterations and reviews, we finally had a version that gained approval from all teams by Feb 2020.
Onboarding
Designing an onboarding that supports multiple channels while integrating with GoDaddy's existing system was very challenging. It required extensive collaboration with both internal and external teams. After multiple iterations and reviews, we finally had a version that gained approval from all teams by Feb 2020.
Onboarding
Designing an onboarding that supports multiple channels while integrating with GoDaddy's existing system was very challenging. It required extensive collaboration with both internal and external teams. After multiple iterations and reviews, we finally had a version that gained approval from all teams by Feb 2020.
Onboarding
Designing an onboarding that supports multiple channels while integrating with GoDaddy's existing system was very challenging. It required extensive collaboration with both internal and external teams. After multiple iterations and reviews, we finally had a version that gained approval from all teams by Feb 2020.
approved pitch
approved pitch
approved pitch
approved pitch
approved pitch
GoDaddy Guides
GoDaddy's award-winning support is recognized for exceptional customer service. We designed a concept that leverages this strength by giving users direct access to support at any point during onboarding. When they first arrive at their inbox, they're greeted by helpful guides ready to assist them.
GoDaddy Guides
GoDaddy's award-winning support is recognized for exceptional customer service. We designed a concept that leverages this strength by giving users direct access to support at any point during onboarding. When they first arrive at their inbox, they're greeted by helpful guides ready to assist them.
GoDaddy Guides
GoDaddy's award-winning support is recognized for exceptional customer service. We designed a concept that leverages this strength by giving users direct access to support at any point during onboarding. When they first arrive at their inbox, they're greeted by helpful guides ready to assist them.
GoDaddy Guides
GoDaddy's award-winning support is recognized for exceptional customer service. We designed a concept that leverages this strength by giving users direct access to support at any point during onboarding. When they first arrive at their inbox, they're greeted by helpful guides ready to assist them.
GoDaddy Guides
GoDaddy's award-winning support is recognized for exceptional customer service. We designed a concept that leverages this strength by giving users direct access to support at any point during onboarding. When they first arrive at their inbox, they're greeted by helpful guides ready to assist them.
welcome message
welcome message
welcome message
welcome message
welcome message
Send Message
Sending a message is a well-established pattern that users are already familiar with. Our design strikes a balance between honoring standard OS patterns while thoughtfully addressing the unique differences, nuances, and edge cases of our product.
Send Message
Sending a message is a well-established pattern that users are already familiar with. Our design strikes a balance between honoring standard OS patterns while thoughtfully addressing the unique differences, nuances, and edge cases of our product.
Send Message
Sending a message is a well-established pattern that users are already familiar with. Our design strikes a balance between honoring standard OS patterns while thoughtfully addressing the unique differences, nuances, and edge cases of our product.
Send Message
Sending a message is a well-established pattern that users are already familiar with. Our design strikes a balance between honoring standard OS patterns while thoughtfully addressing the unique differences, nuances, and edge cases of our product.
Send Message
Sending a message is a well-established pattern that users are already familiar with. Our design strikes a balance between honoring standard OS patterns while thoughtfully addressing the unique differences, nuances, and edge cases of our product.
basic sms flow
basic sms flow
basic sms flow
basic sms flow
basic sms flow
Light & Dark Mode
Designed light and dark themes that align with the GoDaddy App color system while maintaining a familiar, neutral aesthetic that works well with the customer's own brand.
Light & Dark Mode
Designed light and dark themes that align with the GoDaddy App color system while maintaining a familiar, neutral aesthetic that works well with the customer's own brand.
Light & Dark Mode
Designed light and dark themes that align with the GoDaddy App color system while maintaining a familiar, neutral aesthetic that works well with the customer's own brand.
Light & Dark Mode
Designed light and dark themes that align with the GoDaddy App color system while maintaining a familiar, neutral aesthetic that works well with the customer's own brand.
Light & Dark Mode
Designed light and dark themes that align with the GoDaddy App color system while maintaining a familiar, neutral aesthetic that works well with the customer's own brand.
Prototype to show scrolling on light mode.
Prototype to show scrolling on light mode.
Prototype showing scrolling on light mode.
Prototype to show scrolling on light mode.
Prototype to show scrolling on light mode.
Business Switcher
Designed a solution which allows users to switch between their businesses without signing out from their account.
Business Switcher
Designed a solution which allows users to switch between their businesses without signing out from their account.
Business Switcher
Designed a solution which allows users to switch between their businesses without signing out from their account.
Business Switcher
Designed a solution which allows users to switch between their businesses without signing out from their account.
Business Switcher
Designed a solution which allows users to switch between their businesses without signing out from their account.
switching between businesses
switching between businesses
Prototype showing scrolling on light mode.
switching between businesses
switching between businesses
App Icon
I closely collaborated with Max Krylov in making the app icon. This was done in the middle of covid so everything has to be done remotely. We also got leadership approval just via Slack.
App Icon
I closely collaborated with Max Krylov in making the app icon. This was done in the middle of covid so everything has to be done remotely. We also got leadership approval just via Slack.
App Icon
I closely collaborated with Max Krylov in making the app icon. This was done in the middle of covid so everything has to be done remotely. We also got leadership approval just via Slack.
App Icon
I closely collaborated with Max Krylov in making the app icon. This was done in the middle of covid so everything has to be done remotely. We also got leadership approval just via Slack.
App Icon
I closely collaborated with Max Krylov in making the app icon. This was done in the middle of covid so everything has to be done remotely. We also got leadership approval just via Slack.
final icon
final icon
final icon
final icon
final icon